We were excited to hear Governor Steve Bullock announce his plan to “Reopen the Big Sky” via a phased approach today. While we are happy that the spread of the virus seems to have slowed, we recognize that this is, in large part, due to the efforts of Montanans to comply with the stay at home and social distancing policies that have been in effect. As some of these restrictions are gradually rescinded, we will continue to do all that we can individually, as a business, and as health care providers to continue to slow the spread and protect Montanans from this dangerous disease.
When you visit our office, you can expect:
• Upon arrival, our receptionist will ask several directed questions regarding your health and travel history and possible symptoms of COVID-19. These questions may be asked from behind a closed plastic panel which provides a certain level of protection for you and our team members.
• After asking these screening questions we will take your temperature.
• As much as possible, we ask that you wait in your vehicle after checking in to maintain proper social distancing.
• Our waiting room will remain open on a very limited basis to provide seating for those required to be in the building while still maintaining proper social distancing.
• We ask that you bring only one family member with you to the office, if needed. This will help us to keep gathering sizes to a minimum, will reduce exposure risk to your loved ones, and will also assist in maintaining proper social distancing.
• You will be asked to rinse with hydrogen peroxide which is known to easily kill this virus.
• If appropriate, follow-up visits may be conducted over the phone.
Our team is committed to providing high quality care for you in a safe environment. For everyone’s protection we will:
• Wear a mask while speaking to patients.
• Frequently wash and sanitize our hands.
• Though it may be customary and friendly, we will not shake hands with you during this time.
• Continue to practice universal precautions for all instrument sterilization.
• Check every team member’s temperature twice a day.
• Excuse employees from work if they feel ill, have a cough, or a temperature over 100.4 degrees.
• Double clean all surfaces between patients and after procedures.
• Frequently clean and sterilize common areas.
• Utilize complete personal protective equipment (PPE) including masks, gloves, gowns, eye protection, and hair coverings during procedures.
• Utilize air filtration technology in an effort to keep clean air circulating throughout the office.
Despite our best efforts to minimize the risk of transmission of this disease, we recognize that there is risk inherent in what we do and the services we provide. Please understand that the virus can be spread by people that are not even aware that they carry it, and some of the procedures that we do can produce aerosols which may contain the virus (if that patient already carries the virus). If you are uncomfortable coming to our office for your appointment at this time, please contact one of our treatment coordinators at 406-727-4322 to reschedule.
We appreciate so much the continued understanding and support of our patients as we work through this process and do all we can to provide needed oral surgery care in a healthy and safe environment.